FAQs

Frequently Asked Questions (FAQs)

1️⃣ Do you offer Cash on Delivery (COD)?
Yes! We provide COD option in most locations across India.

2️⃣ How long will delivery take?
Delivery usually takes 4–9 business days depending on your location.

3️⃣ How can I track my order?
Once your order is shipped, a tracking ID will be shared via SMS/Email.
You can track using the provided link.

4️⃣ What if I receive a damaged or wrong product?
No worries!
Please share a proper unboxing video within 5 days of delivery and we will arrange a replacement or return.

5️⃣ Do you offer returns?
Yes, we offer 5-day returns only if the product is damaged, defective, or incorrect.
Product must be unused and in original packaging.

6️⃣ What if I want to cancel my order?
Orders can be cancelled before shipping.
After shipment, cancellation will be treated as a return request.

7️⃣ Are shipping charges included?
Shipping charges (if applicable) will be visible at checkout.
COD may include extra charges.

8️⃣ Which payment methods do you accept?
We accept UPI, COD, Debit/Credit Cards, Net Banking, and Wallets.

9️⃣ Do you ship internationally?
Not yet — currently we deliver only within India.

🔟 How do I contact customer support?
You can contact us anytime at:
📧 smartgharshop@gmail.com
📞 +91 96190 27128